Privacy Policy

SaleSucceed and its subsidiaries and affiliates (collectively, “SaleSucceed”, “us” or “we”) respects your privacy and is committed to protecting the personal information of its users - buyers, sellers, collaborators, and other visitors browsing the Site (“Users”) as well as affiliates, influencers and other collaborators interacting with SaleSucceed. Please read this privacy policy (the “Policy”) carefully to understand how we use personal information. If you do not agree with this Policy, your choice is not to use salesucceed.com site and mobile applications and its related sites, online applications, software platform, services and goods or any other website operated by SaleSucceed that links to this Policy (the “Site”). By accessing and/or using the Site and its related sites, applications, services, goods and/or registering for a SaleSucceed account and/or using it as a collaborator to share comments on a specific project and/or registering to our affiliate or influencer or similar program, you agree to the terms and conditions of this Policy, including to our collection, use, disclosure, processing and retention of personal information.

SaleSucceed may, in its discretion, amend this privacy policy from time to time. To ensure you are able to remain informed about the information we collect and how we use it, material changes to our statement will be reflected here. This Site may contain links to external sites which are not governed by this Privacy Statement. SaleSucceed does not take responsibility for the privacy practices of any third party sites to which we link. We encourage you to review the privacy policies of any such sites before you submit information there.

Information We Collect

When you register to the Site, use it, complete forms, or use it as a collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide certain personal information, including a valid email address, LinkedIn or Google account login details and username. We will also ask you to provide or otherwise collect additional information that you provide us, such as, your profile details, physical address or billing information, telephone number or other contact details, taxpayer information and forms, details about other social networks linked accounts, details about your listed job opportunities, purchases, education, profession, and expertise. We also collect information about your communications with SaleSucceed as well as communication with other users of SaleSucceed.

We also collect information while you access, browse, view or otherwise use the Site. In other words, when you access the Site we are aware of your usage of the Site and gather, collect and record the information relating to such usage, including geolocation information, IP address, device and connection information, browser information and web-log information, and all communications recorded by Users through the Site. We use that information to enhance user experience, personalize your browsing experience as well as monitor the Site for preventing fraud and inappropriate content or behaviour. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable. We combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising and/or to prevent fraud.

Additionally, to improve your online experience at SaleSucceed, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data like, user agent, IP, host, URL, country/continent from which request made, browser info, device/operating system/operating system version. Once you register, your username, country, and additional information regarding your activity is made public and is visible to all users of the Site. This information includes photos you upload, your published portfolio, job opportunity information, ratings, and additional information you may choose to add to your profile. We also offer you the opportunity to participate and post content publicly in forums, blogs and other similar features. Please be aware that certain information, such as your user name and profile, together with the content uploaded by you, will be publicly displayed when you use such features.

How Do We Collect Information?

Information provided by you - You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, linking to your SaleSucceed account accounts of other social networks (please also see the External Links section below) , completing application forms, skill tests and customer surveys (if any) as well as by posting and sharing additional information voluntarily. This can include information about sales experts and their education and profession, sharing of portfolio, ratings and feedbacks by buyers and anything you choose to add to your user profile.

Information we collect when you use the Site - We collect technical information indirectly and automatically through our systems. This information includes logging your Internet Protocol (IP) address, software configuration, operating system and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our Site. You can find further information about Cookies in our Cookie Policy.

Information we collect from other sources - We receive information from third-party vendors and/or other commercially available sources, such as:

Third-party vendors who provide us data to supplement the information we collect about you, under applicable laws. For example, we receive fraud warnings from service providers for our fraud prevention and risk assessment efforts. We also receive information from enrichment service providers to enhance and personalize your experience as well as from advertising and marketing partners to manage and measure our campaigns.

If you link, connect, or log in to your SaleSucceed Account with a third-party service (e.g. Google, LinkedIn), we receive certain information, such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.

We also receive certain information about you, if you are invited to SaleSucceed by another user (for example, as part of our collaboration tools and referral program), in such case, we will receive limited information, such as your email address or other contact information, and we will use it for the same purpose it was provided and under the terms of this Privacy Policy

How Do We Use The Information Collected?

Where relevant under applicable laws, all processing of your personal information will be justified by a "lawful ground" for processing. In the majority of cases, processing will be justified on the basis that:

you have provided your consent for us to use your personal information for a specific purpose;

our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g., to provide you with services which you have purchased);

the processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have (e.g., fraud prevention); or

the processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your interests and fundamental rights and provided it is conducted at all times in a proportionate way.

We will use your personal information for the following purposes:

to provide you with quality service and security, to operate the Site, to perform our obligations to you and to develop and improve our service. For example, we use the information collected from you to verify your identity. We also use this information to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support and contact you from time to time. The information helps us to develop and improve our services to you, to understand and analyse your preferences and performance and to customize and personalize your experience.

to ensure marketplace integrity, prevent fraud and maintain a safe and secure marketplace. For example, we use your information to track and prevent fraudulent activities and other inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service and comply with applicable laws. We conduct certain behavioural analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to the SaleSucceed marketplace , other users, our community, or third parties, automated processes may restrict or limit your ability to use SaleSucceed. If you would like to challenge any such decision, please contact us at support@salesucceed.com.

to contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.

to promote and advertise the Site and the SaleSucceed marketplace. For example, we use the information collected from you to send direct marketing messages (as detailed below), to show you information that may be of interest to you, to organize and facilitate referral programs, contests or other promotional activities or events.

to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law.

We will ask for your consent before using information for a purpose other than those set out in this Policy.

Direct marketing:

We use your personal information to send you direct marketing communications about our products, services or promotions from SaleSucceed that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements.

Our processing of your personal information for marketing purposes is based on our legitimate interest, or your consent, or as otherwise permitted according to applicable laws. You have a right to prevent direct marketing of any form at any time - this can be exercised by following the opt-out link attached to each communication.

We take steps to limit direct marketing to a reasonable and proportionate level and to send you communications that we believe may be of interest or relevance to you, based on the information we have about you.

How Long Do We Keep Personal Information?

We apply a general rule of keeping personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods. We will retain personal information for the following purposes:

as long as it is necessary and relevant for our operations, e.g., so that we have an accurate record of your dealings with us in the event of any complaints or challenge; and

concerning personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms and take other actions as permitted by law.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.

Sharing Personal Information With Third Parties

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

We share your personal information with third parties as detailed below:

We share personal information with service providers that provide us with services to operate the Site, open and operating your account as well as providing ancillary services and solutions. These include, among others, hosting services, billing and payment vendors, CRM systems, forum hosting, community management services, data and cybersecurity services, web analytics and performance tools, translation tools, IT SaaS services, session recording, communication systems, mailing systems, data optimization and marketing services, data enrichment services, legal and financial advisors or technical consultants.

We share personal information with payment processors, fraud detection agencies and similar third parties to facilitate payments done via the site and secure the Site and protecting it against fraud, unauthorized transactions (such as money laundering), claims or other liabilities;

Our Site includes certain social media features, including single sign-on features. We also share limited personal information with social media platforms and marketing partners, such as Facebook and Google, to promote our services or the SaleSucceed marketplace. Such features and third-party services collect certain information about you and may set a cookie to enable their functionality. Such third parties’ features are governed by their policies.

We share personal information to help facilitate interactions between users. For example, if you are a business we may share certain limited information about you (such as the fact it is your first purchase on SaleSucceed) with the Seller to ensure the services you receive from the Seller will fit your needs; such sharing of information is limited in scope, will not include personal identifying information (PII) which is not already available to the Seller via the marketplace, and is only intended to improve the services provided by the Seller and your user experience;

Please note, your profile information and additional information regarding your activity (including Job opportunities, reviews, posts on our forum, etc.) is made public and is visible to all users of the Site. When you publish your information and/or share your data with other SaleSucceed users, you do so at your own risk.

If you choose to share personal information with other users, including Sellers providing you with a service via SaleSucceed, such personal information is shared with other users as separate controllers. While SaleSucceed strives to protect your privacy and our Terms of Service require our users to keep the information shared with them confidential, SaleSucceed cannot ensure that all users will do so and it is your responsibility to ensure that other users will comply with your standards.

Cookies And Other Tracking Technologies

We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyse website performance and for marketing purposes. To learn more about how we and our third-party service providers use cookies, please see our Cookie Policy.

Do Not Track

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

External Links

Please note that the Site contains links to third party sites and if you link to a third-party site from the Site, any data you provide to that site and any use of that data by the third-party are not under the control of SaleSucceed and are not subject to this Policy. You should consult the privacy policies of each site you visit. This Policy applies solely to personal information collected by our Site. If you upload content, including personal information, to a social network and then tag the Site, your submission will be subject to that social network's terms of use and privacy policy, even where you post on an official SaleSucceed page on the social network. We do not have control over these terms of use and privacy policies and have not reviewed their adequacy. You should therefore review these before submitting any personal information.

Security Of Data

The security of your data is important. However, the transmission of data via the internet is not completely secure, and although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We use Amazon Web Services (AWS) for SaleSucceed. You can read more on AWS security here: https://aws.amazon.com/security/

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy

PayPal or Braintree
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

Go Cardless
Their Privacy Policy can be viewed at https://gocardless.com/en-eu/legal/privacy/

Access Rights

In accordance with applicable data protection laws, including but not limited to the GDPR, you have a right to request a copy of the personal information we hold about you and details of how we use that information. If any of the information held about you is incorrect or out of date, you have the right to amend or rectify it, please follow the process outlined below and we will amend our records where appropriate. You also have the right to require us to erase your personal data, stop processing your personal data, restricting the processing of your personal information, right of portability of your personal information and/or withdraw your consent to the processing. This may not apply if there are other legal justifications to continue processing. If you think we may have incorrect personal information or would like a copy of the personal information we hold on you, or to exercise any other data protection right, please contact us at

support@salesuccced.com

. Please note that we need you to prove who you are before we can provide you with any information.

You also have a right to lodge a complaint with relevant supervisory authority.

Updating Personal Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. If you believe your information is in any way inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact us at

support@salesuccced.com

and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.

You can review and change your personal information by logging into the Site and visiting your account profile page.

If you delete your User Generated Content (“UGC”), as defined in the SaleSucceed Terms of Service, from the Site, copies of your UGC may remain viewable in cached and archived pages or might have been copied or stored by other Site users. Proper access and use of information provided on the Site, including UGC, is governed by our Terms of use.

Contact Us

If you have any questions about this Policy, the practices of this site, or your dealings with this site, please contact us at:

SaleSucceed

www.salesucceed.com

160 Robinson Road

#14-04 Singapore Business Federation Centre

Singapore 068914

support@salesucceed.com